Q:    How do I become eligible to register for a Professional Licensing Examination in the State of New York?

Call the NYSED Forms Management Office at (518) 473-1018 or via email at opforms@mail.nysed.gov  to request the NYSED Registration Packet for the professional examination you want to take.  Please direct questions concerning your eligibility and your licensing application to NYSED.    All eligibility forms and fees must be submitted to the New York State Education Department by their filing deadline.

Q:    Once I have received an eligibility letter from NYSED, how do I get a CASTLE Examination Scheduling Form?

Call the NYSED Forms Management Office at (518) 473-1018 or via email at opforms@mail.nysed.gov  to request the CASTLE Scheduling Form for the professional examination you want to take.  The CASTLE Scheduling Form and fee must be submitted to CASTLE by the postmark deadline. Scheduling fees submitted to CASTLE are non-refundable and non-transferable.

Q:    How do I request reasonable accommodations because of a disability?

If you require reasonable accommodations because of a disability, your completed request form and documentation must be submitted by the scheduling deadline. Please read the Reasonable Accommodations Request Form, which includes the required request form.

Q:    When will I receive an admission ticket/letter for the examination?

Admission letters/tickets are mailed approximately three weeks prior to the examination date.  If you have not received your admission ticket/letter by ten days prior to the examination date, contact CASTLE Worldwide by phone at 919-572-6880 or by email at nysedinfo@castleworldwide.com.

Q:     What must I bring with me to the examination?

Q:     When will I receive my score report after the examination?

The time frame for receiving score reports varies for each examination as follows:

Q:    What if my address or name changes after I schedule for the examination?

You will have the opportunity to submit any name or address changes at the examination site.  You may also submit your changes in writing to CASTLE.  Please include proof of name change (i.e. marriage certificate) if you are requesting a name change.

Q:    Can I bring food and/or a beverage into the examination room?

Food and beverages are not allowed to be consumed in the examination room.

Q:    What do you recommend I do for lunch if the exam has a lunch break scheduled?

We suggest that you carry your lunch since restaurants are not always available and the lunch break is short.  You will be allowed to store your lunch under your desk during the examination.  Candidates will be asked to vacate the testing room during lunch.

Q:    How should I plan for unanticipated environmental distracters like noise or temperature?

Every attempt, within reason, is made to ensure a quiet and comfortable testing environment for all candidates.  However, last minute needs and emergencies by building operators cannot be anticipated.  We suggest that you bring appropriate clothing with you (e.g. sweatshirt) to help you adapt to a cooler or warmer climate in the examination room.  Bring ear plugs if you are sensitive to noise distractions.